PROJECT OVERVIEW:

Source-to-Pay (S2P) Intranet Page Design: Ivalua Adoption


Designed and developed a centralized SharePoint Online portal to support the rollout of a new Source-to-Pay (S2P) system, improving access to training, updates, and support resources.

DESIGN TYPE:

Intranet Site

AUDIENCE:

Enterprise employees and stakeholders adopting the new S2P platform

THE PROBLEM:

The rollout of a new Source-to-Pay system required a centralized location for resources, but existing content was fragmented.

GOALS & OBJECTIVES:

  • Create a single source of truth for all S2P resources

  • Improve usability and navigation across content

  • Support system adoption through guided user pathways

  • Reduce dependency on user support with self service

MY APPROACH:

I approached this as a user experience and adoption-focused design challenge.

  • 1. User-Centered Content Structuring

    Organized content around key user needs: training, support, updates, and system access.

  • 2. Intent-Based Entry Points

    Designed clear pathways for different user goals, such as learning, troubleshooting, or accessing tools.

  • 3. Visual Hierarchy & Navigation

    Used a card-based layout, iconography, and content grouping to improve scanability and reduce cognitive load.

  • 4. Adoption-Focused Design

    Highlighted go-live updates, hypercare resources, and support options to reinforce system adoption.

THE SOLUTION:

A modern SharePoint portal designed as a centralized resource hub, featuring:

  • Hero section with embedded video for initiative overview

  • Quick-access navigation for key resources (FAQs, support, overview)

  • Hypercare Hub for post-launch support

  • Dynamic updates section for ongoing communications

  • Dedicated training and documentation areas

  • Direct links to S2P tools and applications

The design balances structured navigation with flexible content, supporting both immediate needs and ongoing adoption.

IMPACT:

  • Consolidated previously fragmented resources into a single platform

  • Provided a scalable structure for ongoing updates and content growth

  • Improved access to critical training and support materials